Sanjaya, F., Sutarno, and Arwin. “Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Di Toko Bahan Kue Yen”. Prosiding Seminar Nasional Teknologi Komputer Dan Sains, vol. 1, no. 1, Nov. 2023, https://prosiding.seminars.id/prosainteks/article/view/450-508.